How do I shop on Binvogue.com?
You can buy from Binvogue.com in different ways. You may explore our weekly homepage features or visit the navigation bar found at the top of every page. Simply click on the relevant section, and then click on the links to visit categories, such as handbags or accessories. In each category, you will find subcategories to further refine your search and help you locate exactly what you are looking for.
Please be aware that we cannot accept orders made by e-mail, letter, phone or fax.
We reserve the right to refuse orders for multiple quantities of an item ordered by any customer or to any postal address.
If you are searching for a specific item, you can use the search box in order to find products by name, category, etc.
When you have made your selection, choose your colour and size and click on “add to shopping bag”. Once you are ready to complete your purchase, visit your shopping bag at the top right-hand corner of our screen and click on it to be led through the checkout process. If you have any questions or concerns, please contact us via email at email@example.com
Once you have successfully places your order, you will receive an automatic order confirmation via e-mail. Please note that this e-mail only confirms receipt of your order. After your order has been accepted and dispatched you will receive a confirmation e-mail.
Can I cancel or modify my order?
If you wish to cancel or modify your order, please send an email to firstname.lastname@example.org as soon as possible. We will make every effort to accommodate your request. However, once an order has been submitted, we cannot guarantee that the purchase can be cancelled or modified.
If you have received your order and need to return it please send an email to email@example.com with the reason why you want to return it, and include the bill in the mail. Once we receive your returned item, we will process a refund or an exchange as requested.
If you don’t like a particular item or if it doesn’t fit, you have the right to revoke this contract without reason for a period of 14 days(the 14 days starts when you received the item).
What are the benefits of creating a Binvogue account?
By creating a Binvogue account allows you to:
- save the contents of your shopping bag for later
- store multiple contents
- manage your saved items
- receive news with the newest contents
My order is not being accepted. How to solve it?
Please make sure that the address you are entering in the “Billing” field is the address that is registered with your bank and the address where you receive your bank statement. If the system still doesn’t accept your order, please contact your bank and then contact us at firstname.lastname@example.org and we will be glad to assist you.
If one of the products are not on stock you will receive an e-mail that the item is not longer available, and as soon as possible the item is available you will be notified by email.
When you have a promotion code or discounts for contents please add it to the comment section. Only one promotion code can be used per order. Promotions cannot be accumulated.
How can I pay?
We offer the following payment methods to ensure that shopping at Binvogue Online Store is both secure and convenient:
Your order and credit card details are transmitted to us in encrypted form, using SSL (Secure Socket Layer). All personal information is handled confidentially.
Placing your order authorizes Binvogue to charge your credit/debit card account with the purschase amount. Payment will be taken as soon as you have placed your order. In order to avoid delays in processing your order, please ensure that your name, card number, expiry date and security code are entered correctly as displayed on your card.
The securety code is the last 3 digits printed over the top of the signature field on the back of your CreditCard.
If you purschase contents using PayPal your bank or credit card details are only logged with PayPal. For this reason, they are not sent again via the Internet with each online purchase. You can pay with just two click. Because you re-access the bank or credit card details logged with PayPal, instead of entering them each time you make a purchase.
How to use PayPal?
- Open a PayPal account.
- Link your bank account or your credit card to your PayPal account.
- And the, you can pay with PayPal straight away.
How does PayPal work?
You will be automatically directed to your PayPal page when you select the PayPal payment method at the checkout. There, you make the payment and will then receive email confirmation from both PayPal and Binvogue Online Shop.
Binvogue stands for high quality. However, if one of our products is faulty, you do have statutory liabilities and rights. To find out more about our product warranty, please visit our Terms and Conditions.
We only accept complaints for products that have been purchased at Binvogue.